Privacy Policy

SKINDAYS operates the website located at https://www.ourskindays.com and related websites and mobile applications (the “Website”). We are committed to ensuring the privacy of our customers’ personal information, and this privacy policy is designed to voluntarily comply with current privacy legislation. This privacy policy describes the types of information we may collect from you or that you may provide when you access or use the Website or any of our other products or services (the Website and any of our other products or services, collectively, referred to as the “Services”) and our practices for collecting, using, maintaining, protecting and disclosing that information. This privacy policy applies to information we collect (i) on or through your use of the Services; (ii) in email and other electronic messages between you and SKINDAYS; and (iii) through any mobile and desktop applications you use in connection with the Services.

 

This privacy policy does not apply to information you provide to or is collected by any third party whether through or in connection with your use of the Services or otherwise, including through any third party application or content (including advertising) that may link to or be accessible from or on the Services. You agree and acknowledge that SKINDAYS has no duty or responsibility to maintain and safeguard any information you may provide to, or is collected by, any third party whether through or in connection with your use of the Services or otherwise. This privacy policy is incorporated by reference into our Terms of Service. Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not access or use the Services. By accessing or using the Services, you agree to this privacy policy. This privacy policy may change from time to time and your continued use of the Services after we make changes is deemed to be acceptance of those changes.

INFORMATION PROVIDED BY YOU

 

When you book an appointment, purchase a membership,  or any of our services and products, as part of the buying and selling process, we collect personal information you give us such as your name, address, email address, telephone number, credit or debit card number and skincare information. With your permission, we may send you emails about skincare information, new products, and other brand updates.

You also may provide information to be published or displayed on public areas of the Services, or transmitted to other users of the Services or third parties, including questions, answers, postings and chat messages (collectively, “User Data”). User Data is posted on and transmitted to others at your own risk. Although we limit access to certain information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services. Therefore, we cannot and do not guarantee that User Data will not be viewed by unauthorized persons. You should not submit or upload personal information or any other information about yourself or others that you are not comfortable disclosing to the general public. This information will be viewable by other members of the SKINDAYS community, may be searchable on indexing websites such as Google and maybe disclosed to third parties under certain circumstances as provided herein.

There are also circumstances when you may provide information to us voluntarily. This occurs when you provide feedback to us through emails, return forms, letters, or telephone calls. We use this information to respond to your query, to keep track of customer feedback, and to improve our service to customers. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we also infer that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after opting-in to our marketing list, you no longer wish to be contacted, you may withdraw your consent by clicking the “unsubscribe” option in the email message.

 

INFORMATION COLLECTED VIA DATA-TRACKING

When you browse our online store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Even if you do not make a purchase on our site, we have the ability to track usage of our website, including what pages are visited, what products are viewed, and the third-party sites that led you to our site. This information is not used to track information about individuals, but is used at an aggregate level to customise our site, improve the online experience, and plan advertising and promotions. The technologies we use for this automatic data collection may include:

  • Cookies and other similar technologies. We may place cookies on your device to collect anonymous data related to your use of the Services. In general, a cookie is a small file placed on your device that can be used to help recognize your browser across different web pages, websites, and browsing sessions. We may use cookies to provide certain features of the Services. It may be possible to refuse to accept cookies by activating the appropriate setting on your device. However, if you select this setting you may be unable to access certain features of the Services. We may also use other technologies to tailor the Services to you, such as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit Glowbar, for example, to track how visitors interact with the Services and for other statistics related to the Services (such as recording the popularity of certain content and verifying system and server integrity).

  • Log Information. We may automatically collect and store certain information in our server logs when you use the Services, including details about how you used the Services, IP address, and information specific to your device (such as system activity, hardware settings, browser type, and browser language).

  • Device Identifiers. We may collect information about your device, such as your operating system, hardware version, device settings, file and software names and types, mobile network information and device identifiers. This helps us measure how the Services are performing and improve the Services for you on your particular device.

  • Location-Based Data. We may collect and process information about your geographic location (for example, through GPS signals) when you use the Services. We will not store or track your device location on an on-going basis or without your permission. We do not share precise geolocation data with third parties, other than our service providers as necessary to provide the Services.

  • Analytics Data. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Services.

THIRD PARTY COLLECTION OF INFORMATION

SKINDAYS does not sell or share your personal information with any third party bodies. Some content or applications, including advertisements, on the Services may be served by third parties, including advertisers, ad networks and servers, content and application providers. These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. SKINDAYS does not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 

HOW WE USE THE INFORMATION COLLECTED

SKINDAYS will share your personal information internally with the aestheticians and staff who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. Authorised service providers may also have access to this information in order to carry out their responsibilities directly connected with the processing of your purchases or handling of customer service issues. Outside of these activities, we will not disclose your personal information to any third party without your written consent unless required to do so by law.

 

Other ways we may use information that we collect about you or that you provide to us, including any personal information, include:

  • Providing to you with the Services, and any other information, products or services that you request from us.

  • Presenting our Website and their contents to you.

  • Fulfill any other purpose for which you provide it.

  • Give you notices about your account.

  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including, if applicable, for billing and collection.

  • Notify you when updates to the Services are available, and about changes to any products or services we offer or provide though our Services.

  • Contact you about our own and third parties’ goods and services that may be of interest to you.

  • Enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Additionally, we may use information that we collect about you or that you provide to us in any other way we may describe when you provide the information or for any other purposes with your consent. Following termination or deactivation of an account, we may retain information and content for backup, archival, audit or other business purposes, or otherwise in accordance with applicable laws. We may maintain anonymized, de-identified or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please email hello@ourskindays.com.

DISCLOSURE OF INFORMATION

We may disclose anonymous, de-identified or aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates.

  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us is among the assets transferred.

  • To third parties to market their products or services to you if you have consented to or not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our Terms of Service, found at https://www.ourskindays.com/terms-of-service/, and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SKINDAYS, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may also share aggregated, non-personally identifiable information publicly, including with users, partners or the press in order to, for example, demonstrate how our Services are used, evaluate industry trends, or to create our marketing materials. Any aggregated information shared this way will not contain any personal information. SKINDAYS disclaims all liability for the disclosure of information (including health information) that you choose to submit voluntarily. You assume all such risks with regards to your use of the Services.

 

CHOICE TO OPT-OUT

We strive to provide you with choices regarding the personal information you provide to us. Here are some ways you can control the disclosures of your information.

  • Data Tracking. Set your browser to disable some or all browser cookies, or to inform you when cookies are sent. Should you disallow cookies or block the use of other tracking technologies, please note that certain parts of this website may not be accessible or fully functioning.

  • Third-Party Advertising. If you would not like us to share your personal information with third parties for advertising and marketing purposes, you can opt-out by sending us an email stating your request to hello@ourskindays.com.

  • Location Information. You can choose whether or not to allow the Services to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the Services may then be inaccessible or not function properly.

  • Promotional Offers. If you do not want us to use your email address or contact information to promote our own or third parties’ products or services as provided herein, you can opt-out by sending us an email stating your request to hello@ourskindays.com.

  • Targeted Advertising. If you do not want us to utilise information that we collect or that you provide to us for advertising and marketing purposes, you can opt-out by sending us an email stating your request to hello@ourskindays.com.

ACCESSING YOUR PERSONAL INFORMATION

Should you like to change or update any personal information, you can send us an email at hello@ourskindays.com to edit or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

DATA SECURITY

To secure your personal information from accidental loss and from unauthorised access, use, alteration and disclosure, we have implemented measures designed to ensure data security. All information provided to us is stored on our secure servers and are encrypted using industry standard technology. We cannot, however, ensure or warrant the security of any information sent to SKINDAYS or guarantee that your information on the Services may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, managerial, or technical safeguards. As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your personal information transmitted. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

MODIFICATIONS TO PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on this website. 

CONTACT


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at
hello@ourskindays.com, or by mail at:

Skindays Pte Ltd
39A Pagoda Street

Singapore 059198

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Get in touch

39A Pagoda Street

Singapore 059198

(Chinatown MRT Exit A)

hello@ourskindays.com

Hotline: +65 6513 6628

Whatsapp: +65 8891 8630